Terms and Conditions

1. Provider and Scope

These Terms and Conditions (“Terms”) govern your use of the Skillhaven website and its offers and services. The service is operated by Hadidane IT-Engineering | Skillhaven, Dedenborner Str. 13, 52152 Simmerath, Germany. Additional rules may apply to individual games, game modes, or promotions and will be made available before participation.

2. Acceptance of the Terms

We make these Terms available to you before you use an offer or service. By expressly accepting these Terms and using the relevant offer or service, you agree to be bound by them.

3. Lawful Use

You agree to use Skillhaven’s offers only if their use is legal in the country where you habitually reside. This also applies to individual games, deposits, and payouts. Skillhaven may restrict access based on location or legal requirements. Your responsibility to check whether your use is lawful does not limit Skillhaven’s legal obligations.

4. Fair Play and Conduct

All participants agree to treat others respectfully and follow the game rules. Manipulating games, results, or leaderboards, unfair collusion, and exploiting errors or security vulnerabilities are prohibited. Discovered issues must be reported through the designated contact channel.

5. Artificial Intelligence, Bots, and Automation

The use of artificial intelligence, bots, scripts, or other automated tools to participate in games or gain an advantage is prohibited. An exception applies where the rules of a particular game mode expressly permit such tools; the limits and conditions stated in those rules then apply.

6. Measures for Violations

If there are specific indications of a violation, Skillhaven may investigate and take appropriate measures, including a warning, a temporary restriction, or suspension in the event of a serious violation. Skillhaven will consider the seriousness of the violation and the legitimate interests of the affected person. Statutory rights remain unaffected.

7. Payouts and Commission

Skillhaven charges a commission of 10% of each payout amount. [maximum comission is 1 BTC]

The applicable commission and the amount remaining after deduction will be displayed before you submit a binding payout request. Any additional fees will be disclosed separately. [Ensure that the display and calculation are implemented before publication.]

8. Availability and Force Majeure

Skillhaven strives to provide a reliable service. Maintenance, technical issues, and events beyond Skillhaven’s control may temporarily affect availability. To the extent permitted by applicable law, Skillhaven is not liable for delays or failures directly caused by force majeure events for which Skillhaven is not responsible. Such events may include natural disasters, war, or widespread failures of public utility networks.

9. Third Parties and Liability

Skillhaven is not liable for damage caused solely by the independent fault of third parties where Skillhaven is not legally responsible for that damage. Applicable statutory liability rules remain unaffected. In particular, these Terms do not exclude liability for intentional misconduct, gross negligence, or injury to life, body, or health.

10. Governing Law and Venue

The laws of the Federal Republic of Germany apply. For consumers, any applicable mandatory protections under the law of their habitual residence remain unaffected. The place of jurisdiction is Monschau, Germany, to the extent permitted by law. Mandatory statutory venues remain unaffected.

11. Contact

For questions about these Terms or Skillhaven’s services, contact us at: [phadidane@hadidane-it-engineering.de].